Terms of service

Terms & Conditions

1. About Us

This website is operated by The Humble Press, a UK-based sole trader business. Throughout the site, the terms “we”, “us” and “our” refer to The Humble Press.

By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms & Conditions.

If you have any questions, you can contact us at:

support@thehumblecookbook.com


2. Products & Availability

We sell physical cookbook publications and related gift sets.

We make every effort to ensure product descriptions, images and pricing are accurate. However:

  • Colours and designs may vary slightly due to printing and screen display differences.

  • All products are subject to availability.

  • We reserve the right to discontinue products at any time.


3. Bundle & Gift Set Purchases

Our gift bundles allow customers to build personalised sets of Humble Cookbook titles.

By purchasing a bundle, you confirm that:

  • You have selected the correct titles.

  • Bundle pricing reflects promotional savings compared to individual purchases.

  • Bundle contents cannot be exchanged individually once shipped unless faulty.


4. Pricing & Payment

All prices are shown in GBP (£) and include applicable UK taxes where required.

We accept payment via:

  • Shopify Payments

  • PayPal

  • Any additional payment methods shown at checkout

Orders will not be dispatched until full payment has been received.


5. Order Acceptance

Once you place an order, you will receive an order confirmation email. This email confirms receipt of your order but does not guarantee acceptance.

We reserve the right to cancel orders if:

  • Payment cannot be authorised

  • Products become unavailable

  • Fraudulent or suspicious activity is detected

If we cancel your order, you will receive a full refund.


6. Shipping & Delivery

We ship orders from the United Kingdom.

Estimated delivery timeframes are displayed at checkout and on product pages. These are estimates only and may vary due to courier delays or seasonal demand.

We are not responsible for delays caused by third-party courier services once an order has been dispatched.


7. Returns & Refunds

Customers have the right to return unused items within 14 days of receiving their order under UK Consumer Contracts Regulations.

Returned items must be:

  • Unused

  • In original condition

  • Securely packaged

Customers are responsible for return postage costs unless the item is faulty or incorrect.

Refunds are issued once returned goods are received and inspected.

For returns, contact:

support@thehumblecookbook.com


8. Damaged or Faulty Items

If your item arrives damaged or faulty, please contact us within 7 days of delivery with:

  • Your order number

  • Photos of the damage

We will arrange a replacement or refund where appropriate.


9. Intellectual Property

All content on this website, including text, designs, illustrations and branding relating to The Humble Cookbook series, is owned by The Humble Press and protected by copyright and trademark law.

You may not reproduce, distribute or copy any content without written permission.


10. Marketing & Communications

By subscribing to our mailing list, you agree to receive occasional marketing emails about new releases, offers and updates.

You may unsubscribe at any time using the link in any email.


11. Limitation of Liability

We are not liable for:

  • Indirect or consequential loss

  • Loss resulting from misuse of our products

  • Delays outside our reasonable control

Nothing in these Terms limits your statutory consumer rights under UK law.


12. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes will take effect immediately upon being posted on the website.


13. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.